Adrianne Bourgoeis- Helm
New Orleans,LA
Summary
Familiar with wide range of beers and liquor. Works great with team members to serve customers and meet demand.
Overview
12
12
years of professional experience
Work History
Bartender
ASM Global managed Raising Cane's River Center
Baton Rouge, LA
10.2021 - Current
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Operated cash register and Point of Sale (POS) system for transactions.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, and equipment.Effectively multitasked within fast-paced environment.
Bartender
Tracey's Original Irish Channel Bar and Restaurant
New Orleans, LA
06.2024 - 09.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Processed payments accurately and efficiently with POS system.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored bar inventory and promptly restocked low items before depletion.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Managed accurate bar tabs and processed cash and credit card transactions.
Student Volunteer
Charlie’s Place Activity and Respite Center
Baton Rouge, LA
03.2019 - 04.2019
- Organized activities and events for Alzheimer patients
- Assisted in the planning and implementation of recreational activities for elderly residents.
- Helped maintain a safe environment for residents during activities.
- Assisted in setting up equipment for games or other leisure activities.
- Helped residents participate in activities with basic and advanced mobility support.
Customer Service Cashier
Matherne's Supermarket
Baton Rouge, LA
01.2013 - 10.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and responded to informational requests.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Server
Lauryn Hope Venue & Events
Prairieville, LA
02.2013 - 11.2015
- Provided food, beverage and table service to guests during events.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in setting up banquet tables and chairs for events.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Ensured that all food items were properly displayed and replenished as needed.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
Education
Bachelor of Science - Science And Technology, Allied Health And Wellness
Nicholls State University
Thibodaux, LA05-2024
Skills
- Outgoing Personality
- Service-oriented mindset
- Engaging personality
- Complex Problem-Solving
- Organizational ability
- Customer service expertise
Timeline
Bartender
Tracey's Original Irish Channel Bar and Restaurant
06.2024 - 09.2024
Bartender
ASM Global managed Raising Cane's River Center
10.2021 - Current
Student Volunteer
Charlie’s Place Activity and Respite Center
03.2019 - 04.2019
Server
Lauryn Hope Venue & Events
02.2013 - 11.2015
Customer Service Cashier
Matherne's Supermarket
01.2013 - 10.2016
Bachelor of Science - Science And Technology, Allied Health And Wellness
Nicholls State University