Adrianne House
Holland,OH
Summary
A seasoned Shift Manager at KFC Restaurant, I excel in problem-solving and team building, ensuring high customer loyalty and seamless staff integration. With expertise in training and mentoring, my leadership fosters a collaborative environment, enhancing operational efficiency and professionalism.
Overview
3
3
years of professional experience
Work History
Shift Manager
KFC Restaurant
08.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Education
High School Diploma -
Springfield High School
Holland, OH05-2022
Skills
- Accurate money handling
- Opening and closing procedures
- Training and mentoring
- Customer service focus
- Shift leadership
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Professionalism
- Communication Skills
- Equipment and machine maintenance
Timeline
Shift Manager
KFC Restaurant
08.2021 - Current
High School Diploma -
Springfield High School