Adrianne Shanks
Edmond,OK
Summary
Dedicated and results-driven Vision Center Manager with three years of opticianry experience, including one year leading a high-volume Walmart Vision Center. Proven ability to drive performance, lead teams, and deliver exceptional patient care in fast-paced, competitive environments. Committed to continuous professional development, with plans to obtain ABO and NCLE certifications upon relocation to Birmingham, AL.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician
Walmart Vision Center
Oklahoma City, OK
08.2022 - 08.2024
- Delivered personalized optical consultations, assisting patients with frame and lens selection.
- Conducted fittings, repairs, and adjustments to ensure optimal comfort and vision correction.
- Maintained accurate patient records and ensured compliance with HIPAA and company policies.
- Supported inventory management and merchandising efforts to enhance the customer experience.
Vision Center Manager
Walmart Vision Center
Oklahoma City, OK
08.2024 - Current
- Lead and manage a high-traffic vision center, overseeing daily operations and a team of associates.
- Monitor key performance metrics and provide actionable feedback to drive improvements.
- Develop and manage staff schedules to ensure optimal coverage and efficiency.
- Ensure completion of weekly goals tracker and intercept surveys to maintain performance standards.
- Train and mentor associates on best practices in patient care, product knowledge, and sales techniques.
- Maintain visual merchandising standards, ensuring accessories are strategically displayed for maximum sales impact.
- Coordinate with other departments and local businesses to foster strong community relationships and drive referrals.
Education
High School Diploma -
Northview High School
Century, FL05-2022
Skills
- Vision Center Operations
- Team Leadership & Staff Development
- Patient-Centered Care
- Performance Metrics & Goal Tracking
- Scheduling & Time Management
- Visual Merchandising
- Cross-Department Collaboration
- Strong Communication & Interpersonal Skills
Certification
- ABO Certification – Planned post-relocation to Birmingham, AL
- NCLE Certification – Planned post-relocation to Birmingham, AL
Timeline
Vision Center Manager
Walmart Vision Center
08.2024 - Current
Optician
Walmart Vision Center
08.2022 - 08.2024
High School Diploma -
Northview High School