Adrieanna Nielsen
Logan,UT
Summary
Experienced and motivated retail worker with years of management experience, with a proven track record in inventory management and customer service. Expert in optimizing stock levels and enhancing product availability, while leading teams to achieve operational excellence. Recognized for resolving customer issues with empathy, and contributing to a positive shopping experience and increased sales.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
Ulta Beauty Inc.
Logan
06.2025 - Current
- Managed inventory operations to enhance product availability and minimize shrinkage through cycle counts, adjustments, and vendor returns.
- Lead and mentored a team of taskers in executing operational tasks with varying priority levels.
- Build a plan for the following week’s tasks such as an upcoming AD, planogram realignments, and weekly shipments.
- Evaluated Excel sheets for current week's inputed inventory adjustments and audit to ensure accurate execution.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Helped customers complete purchases, locate items, and join reward programs such as the Ulta Beauty Loyalty Program and the Ultamate Rewards Credit Card.
Merchandise Manager
Ulta Beauty Inc.
Logan, UT
07.2020 - 10.2022
- Engaged with the Operations Manager to identify and address operational needs across multiple projects.
- Executed regular planogram audits to uphold compliance with company and brand standards.
- Trained and lead team members on best practices for inventory management.
- Coached and supported task team in achieving on-time completion of weekly shipments.
- Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Cashier
Café Río
- Operated laundry machines and ensured proper washing and drying cycles for optimal linen care.
- Sorted, folded, and organized clean linens to maintain efficient workflow and accessibility.
- Maintained cleanliness of laundry area, adhering to safety and sanitation standards consistently.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Beauty Advisor
Ulta Beauty Inc.
Logan, UT
02.2019 - 07.2020
- Assisted customers with product selection and application techniques to enhance beauty routines.
- Collaborated with team members to achieve sales goals and provide exceptional customer service.
- Handled customer inquiries and resolved issues promptly.
- Participated in product training sessions to stay informed about new launches and industry trends.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, monitoring stock levels to prevent shortages.
- Maintained cleanliness and safety standards in the stocking area.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Laundry Attendant
Loves Travel Stop & Country Store
04.2018 - 08.2019
- Operated laundry machines and ensured proper washing and drying cycles for optimal linen care.
- Sorted, folded, and organized clean linens to maintain efficient workflow and accessibility.
- Maintained cleanliness of laundry area, adhering to safety and sanitation standards consistently.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Education
Some College - Psychology
Utah State University
Logan, UTHigh School Diploma -
Box Elder High School
Brigham City, UT04.2018
Skills
- Customer service
- Patience and empathy
- Time management skills
- Merchandise restocking
- Complex Problem-solving
- Inventory management
- Retail merchandising
- Loss prevention
Timeline
Operations Manager
Ulta Beauty Inc.
06.2025 - Current
Merchandise Manager
Ulta Beauty Inc.
07.2020 - 10.2022
Beauty Advisor
Ulta Beauty Inc.
02.2019 - 07.2020
Laundry Attendant
Loves Travel Stop & Country Store
04.2018 - 08.2019
Cashier
Café Río
Some College - Psychology
Utah State University
High School Diploma -
Box Elder High School