Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MISELIA TIRADO IBARRA

Phoenix,AZ

Summary

Talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Paisano Magazine
Phoenix, AZ
09.2020 - 07.2023
  • Resolved customer inquiries in a timely manner.
  • Processed customer approximately 80 orders daily accurately and efficiently
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed
  • Answered phone calls from customers promptly and courteously.

Cashier

Burger King
Phoenix, AZ
05.2019 - 08.2020
  • Greeted customers and answered any questions asked about Burger King's store products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

High School Diploma -

Raymond S. Kellis
Glendale, AZ
05.2019

Skills

  • Appointment Scheduling
  • Customer Support
  • Education and Training
  • Multiple Languages
  • Team Collaboration
  • POS System Operation
  • Stock Replenishment
  • Customer Service
  • Conflict Resolution
  • Attention to Detail

Certification

High School Diploma

Timeline

Customer Service Associate

Paisano Magazine
09.2020 - 07.2023

Cashier

Burger King
05.2019 - 08.2020

High School Diploma -

Raymond S. Kellis

Similar Profiles

CREATE PROFILE
MISELIA TIRADO IBARRA