Adrienne Adkins
Benson,NC
Summary
Proficient in overseeing daily operations and driving business growth in fast-paced environments. Successfully led recruitment, training, and community engagement efforts that elevated team performance and member satisfaction. Aiming for career advancement in Human Resources and Business Administration.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Excel Fitness/Planet Fitness
Clayton, NC
06.2026 - Current
- Supported the launch of a brand-new fitness club built from the ground up as a key operational leader in various General Manager capacities during the pre-opening and opening process.
- Oversaw daily operations, staffing plans, vendor coordination, inventory management, and facility readiness, ensuring optimal member experience during club launch.
- Led recruiting, interviewing, hiring, onboarding, and training efforts, establishing club culture and operational standards to enhance team performance.
- Drove membership growth through community outreach, business partnerships, local events, and grassroots marketing initiatives, increasing club visibility and engagement.
- Played a critical role in achieving membership goals, building community relationships, and creating a strong foundation for long-term club success while preparing for advancement into a General Manager position.
Assistant Manager
Excel Fitness/Planet Fitness
Smithfield, NC
02.2025 - 06.2026
- Oversaw daily club operations, team development, scheduling, payroll, inventory management, and member experience to ensure seamless functionality and high member satisfaction.
- Trained and coached team members, managed vendor relationships, ensured facility standards compliance, and facilitated successful execution of club events and promotions.
- Collaborated with leadership and staff to maintain operational excellence, support membership growth, coordinate community outreach initiatives, and promote a positive, team-oriented environment.
Shift Leader
Excel Fitness/Planet Fitness
Wilson, NC
06.2024 - 02.2025
- Led daily club operations, improved member experience, developed team skills, and upheld facility standards at Excel Fitness.
- Supervised staff during shifts to ensure smooth operations and member satisfaction.
- Supported management in training, supervising shifts, resolving conflicts, and fostering a welcoming environment for members and staff.
- Trained new team members on policies, procedures, and customer service standards.
- Monitored gym equipment for maintenance needs and reported issues promptly.
Member Service Representative
Excel Fitness/Planet Fitness
Smithfield, NC
11.2023 - 05.2024
- Delivered exceptional customer service by effectively addressing member account needs, memberships, club amenities, and daily inquiries.
- Managed member accounts and processed membership applications efficiently.
- Assisted members with inquiries about fitness programs and services.
- Provided facility tours to new members, explaining equipment usage and policies.
- Ensured clean, welcoming environment to enhance overall club operations and promote member satisfaction.
Cleaning Technician
Tucked & Tidy LLC
Princeton, NC
01.2023 - 03.2024
- Cleaned and maintained multiple residential properties daily, ensuring cleanliness and comfort for residents in a fast-paced, team-oriented environment.
- Consistently delivered high-quality results, managed time effectively, and collaborated with coworkers to ensure client satisfaction and operational efficiency.
- Cultivated attention to detail and customer service skills through daily interactions and property maintenance, enhancing client satisfaction.
Assistant Teacher
Playmates Childcare & Development Center
Pine Level, NC
06.2019 - 06.2023
- Assisted teachers and staff in creating a safe and engaging environment, fostering children's emotional and social development.
- Supported daily classroom activities and supervised children while maintaining cleanliness and organization, contributing to a positive learning atmosphere.
- Cultivated communication, teamwork, and relationship-building skills over four years, enhancing collaboration and support for children and families.
- Built strong, lasting relationships with children and their families through trust, communication, and consistent care, which led to opportunities for weekend babysitting services outside of the childcare center.
Education
High School Diploma -
North Johnston High
Kenly, NC12-2020
Associate in Arts - Communication, Critical Thinking, General Education Studies
Wayne Community College
Goldsboro, NCSkills
- Operations oversight
- Inventory management
- Membership growth
- Membership sales
- CRM management
- Team leadership
- Staff training
- Performance assessment
- Conflict management
- Report generation
- Excel and Word
- Computer literacy
- Time management
- Multitasking and organization
- Attention to detail
- Problem solving
- Customer satisfaction
- Effective communication
- Relationship building
- Team motivation
- Vendor management
- Adaptability and flexibility
- Documentation review
- Operations oversight
Timeline
Assistant Manager
Excel Fitness/Planet Fitness
06.2026 - Current
Assistant Manager
Excel Fitness/Planet Fitness
02.2025 - 06.2026
Shift Leader
Excel Fitness/Planet Fitness
06.2024 - 02.2025
Member Service Representative
Excel Fitness/Planet Fitness
11.2023 - 05.2024
Cleaning Technician
Tucked & Tidy LLC
01.2023 - 03.2024
Assistant Teacher
Playmates Childcare & Development Center
06.2019 - 06.2023
High School Diploma -
North Johnston High
Associate in Arts - Communication, Critical Thinking, General Education Studies
Wayne Community College