Adrienne Baptiste
Orlando,FL
Summary
Proactive Medical Assistant and Medical Biller/Coder with comprehensive experience in patient care, medical records management, and insurance processing. Skilled in ICD-10 coding, insurance verification, and EMR/EHR systems. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Nite Lite Pediatrics
04.2020 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Biller and Coder
MD Now Urgent Care
02.2018 - 11.2019
- Correctly coded and billed medical cla
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
- Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
Education
No Degree - Medical Assistant
Herzing University
Orlando, FL10.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Data Entry
- Reliable team player
- CPR
- Laboratory Specimen Collection
- Insurance Verification
Reference
Managements Reference:
HR Manager:
Daline Marius
Contact info:
305-492-2634
Office Manager:
Keisha Jackson
Contact Info:
305-502-3488
Employee Reference:
Christina Sharff
302-858-2234
Michael Maze:
725-259-0535
Kenny Charles:
407-793-4223
Timeline
Medical Assistant
Nite Lite Pediatrics
04.2020 - 08.2023
Medical Biller and Coder
MD Now Urgent Care
02.2018 - 11.2019
No Degree - Medical Assistant
Herzing University
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