Adrienne Baptiste
Orlando,FL
Summary
Proactive Medical Assistant and Medical Biller/Coder with comprehensive experience in patient care, medical records management, and insurance processing. Skilled in ICD-10 coding, insurance verification, and EMR/EHR systems. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Nite Lite Pediatrics
2322 E. Iro Bronson Memorial Hwy, Kissimmee, FL
04.2020 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Biller and Coder
MD Now Urgent Care
150 NW 42nd Ave, Miami FL,33126
02.2018 - 11.2019
- Correctly coded and billed medical cla
- Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Expedited payment processing by promptly addressing any discrepancies or issues raised by insurance carriers.
- Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
- Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
- Streamlined billing processes by implementing efficient coding practices, resulting in reduced errors and improved revenue generation.
- Enhanced compliance with industry regulations by staying up-to-date on changes to medical billing and coding guidelines.
Education
No Degree - Medical Assistant
Herzing University
Orlando, FL10.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Data Entry
- Reliable team player
- CPR
- Laboratory Specimen Collection
- Insurance Verification
Reference
Managements Reference:
HR Manager:
Daline Marius
Contact info:
305-492-2634
Office Manager:
Keisha Jackson
Contact Info:
305-502-3488
Employee Reference:
Christina Sharff
302-858-2234
Michael Maze:
725-259-0535
Kenny Charles:
407-793-4223
Timeline
Medical Assistant
Nite Lite Pediatrics
04.2020 - 08.2023
Medical Biller and Coder
MD Now Urgent Care
02.2018 - 11.2019
No Degree - Medical Assistant
Herzing University