Hardworking professional with extensive background in customer-facing roles. Highly efficient in organizing detailed based projects. Seeking to transition to a rewarding role with a growing team.
Overview
9
9
years of professional experience
Work History
Private Nanny
Multiple Families
Minneapolis, MN
09.2018 - 12.2024
Cooked nutritious meals to promote healthy diet and nutrition.
Regulated children's schedules to balance rest, learning and play.
Transported children to and from school, extra-curricular activities and play-dates.
Maintained a safe, healthy and nurturing environment for the children in their home.
Sorter
Amazon Fulfillment Center
Shakopee, MN
07.2017 - 07.2018
Followed detailed instructions from supervisors in order to complete tasks accurately.
Utilized manual and automated systems to sort items at a high volume.
Performed quality control checks on all sorted items before packing them away.
Organized sorted items into designated areas for further processing or shipment.
Fulfilled and organized orders to foster accurate and efficient delivery process.
Sorted and categorized items according to size, type, and condition.
Maintained a clean and organized work area to ensure a safe working environment.
Transported picked products to packing area and verified proper packaging, sealing and labeling.
Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
Followed company policies and procedures for waste management and sorting.
Sales Associate
DSW Shoe Warehouse
Roseville, MN
03.2017 - 07.2017
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Adhered to company initiatives and achieved established goals.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized store by returning merchandise to proper areas and restocked displays.
Answered customer inquiries regarding product features, pricing, and availability.
Built and maintained relationships with peers and upper management to drive team success.
Assistant Manager
Justice Retail
Bloomington, MN
11.2015 - 12.2016
Communicated regularly with customers to gain insights into their needs.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Established processes for monitoring customer satisfaction levels.
Managed customer service inquiries and complaints in a timely manner.
Collaborated with management on developing strategic plans for achieving business goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Worked effectively in team environments to make the workplace more productive.