Adrienne Burton
Greenville,SC
Summary
Seeking an administrative position in a company to excel in organizing and entering data, while performing various administrative tasks that contribute to the organization's success. Demonstrating a strong work ethic, I thrive on innovative methods to streamline processes and solve problems to optimize ease and efficiency. Passionate about creating a positive impact on others, I strive for collaborative success with colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server/Catering/Trainer
Chili's Grill and Bar
06.2012 - 04.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Perform consistent timely delivery for business catering with adequate preparation and early arrival to ensure food was of exceptional quality
- Relieve customer complaints in a professional and swift manner
- Provide exceptional customer service and a commitment to customer satisfaction
- Increase customer return rates by providing quality service.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Education
Associate of Applied Science - Administrative Office Technology
Greenville Technical College
Greenville, SC08.2023
High School Diploma -
Woodruff High School
Woodruff, SC05.2009
Skills
- Word
- Excel
- PowerPoint
- Access
- SQL
- SAP System Administration
- Customer Service
- Clear and effective communication
- Complex Problem-Solving
- Organizational ability
- Strong multitasking
Accomplishments
- Dean’s List - Summer 2021, Spring 2022
References
- Dana Lyles, TC, Spartanburg DSS (864) 529-7994
- Wanda Vanderford, Supervisor, Spartanburg DSS (864) 285-8085
- Courtnie Adams, Customer Success Director, First Advantage (479) 644-5734
Certification
- Certificate in Applied Science - Data Analytics
Timeline
Bartender/Server/Catering/Trainer
Chili's Grill and Bar
06.2012 - 04.2019
Associate of Applied Science - Administrative Office Technology
Greenville Technical College
High School Diploma -
Woodruff High School
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