Adrienne Chastain
Alexandria,VA
Summary
I would describe myself as a hardworker with proven relationship-building and time management skills in fast-paced environments. In the restaurant industry I have been successful at handling tables of all sizes with accuracy and impeccable service skills. Striving to meet customer needs, while promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Server
Hen Quarter
Alexandria, VA
09.2023 - Current
- Greeted guests and provided menus.
- Employed effective communication skills to consistently deliver high-quality customer support.
- Provided training for new servers to enhance onboarding process
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Arranged place settings with clean glassware, napkins and tableware to prepare for incoming guests.
Hostess
Copperwood Tavern
Arlington, VA
01.2023 - 08.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
High School Diploma -
T.C. Williams High School
Alexandria, VA06-2023
Skills
- Exceptional customer service
- Suggestive Selling
- Menu Memorization
- Conflict and Complaint Resolution
- Adaptability
- Task Prioritization
- Attention to Detail
- Staff Training
Affiliations
- In my free time I pet-sit and midday dog-walk for clients all over Old Town Alexandria.
References
References available upon request.
Timeline
Server
Hen Quarter
09.2023 - Current
Hostess
Copperwood Tavern
01.2023 - 08.2023
High School Diploma -
T.C. Williams High School