ADRIENNE COMACHO
Hillsborough County School District
Seffner,FL
45
years of professional experience
Emergency Communications Technician experienced in rapid response communication and time management. Delivered high-quality service during complex emergency scenarios through effective coordination and problem-solving. Focused on achieving efficient results while maintaining composure in high-pressure situations.
Work History
Emergency Communications Technician
3 Years- Operated communication systems to ensure rapid response during emergencies.
- Reviewed incoming emergency calls to prioritize dispatching resources effectively.
- Monitored radio frequencies to ensure effective communication during incidents.
- Delivered high-quality customer service, addressing the needs of distressed callers with empathy and professionalism.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
Security Officer
2 Years 1 Month- Conducted regular patrols to identify security risks and report incidents promptly.
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Developed detailed reports on daily activities, ensuring accurate documentation for incident tracking and analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Detention Service Aide
4 Years 11 Months- Trained new staff on operational procedures, enhancing team performance and consistency.
- Monitored a two-way radio system.
- Ability to deal with the public in a tactful and courteous manner.
- Processed visitors and attorneys arriving to visit clients.
- Verify criminal history, warrants, and bond details, and process deoxyribonucleic acid (DNA) samples.
- Register and input visitor information, issue badges, verify identification, and oversee professional visitations.
- Ability to prepare and maintain logs, files, and reports.
- Ability to properly answer and route telephone calls.
Process Server
34 Years 11 Months- Coordinated with law enforcement to facilitate smooth delivery of sensitive materials.
- Performed investigations to locate persons who have moved, are hostile, or otherwise attempting to avoid being served with court process.
- Trained new staff on service protocols and legal requirements for document delivery.
- Maintained accurate records of service attempts and outcomes for legal documentation.
- Ability to operate mobile voice and digital communications equipment.
- Strengthened relationships with clients through exceptional
- customer service and prompt responses to inquiries.
Education
Associate of Science - Medical Billing & Coding
Skills
Incident reporting
Crisis response
Incident documentation
Time management
Situation prioritization
Crisis intervention
Problem-solving
Multitasking
Effective communication
Excellent communication
Dispatch coordination
Timeline
Emergency Communications Technician
Hillsborough County School District
08.2023 - CurrentRead More
Security Officer
GardaWorld Security
04.2022 - 05.2024Read More
Detention Service Aide
Hillsborough County Sheriff's Office
05.2017 - 04.2022Read More
Process Server
Hillsborough County Sheriff's Office
06.1981 - 05.2016Read More
Rasmussen University
Associate of Science from Medical Billing & Coding
Read More