Adrienne Esquibel
Lytle,Tx
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, and strong interpersonal skills. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Claims Adjuster
Nationwide Insurance Company
San Antonio, Texas
01.2021 - 01.2025
- Investigated, determined liability, and settled moderate to highly complex auto claims in compliance with state laws and regulations, as claims were handled from multiple states. Interacted with multiple parties throughout claims process towards resolution.
Auto Theft Fire Adjuster
USAA
San Antonio, Texas
04.2014 - 01.2021
- Investigated claims to identify coverage concerns for possible Special Investigation Unit referrals. Evaluated and negotiated settlements for first- and third-party physical damage claims, including total loss settlements. Utilized proactive problem solving and decision making for proper desktop management.
First Notice of Loss Representative
Hartford Insurance
San Antonio, Texas
03.2013 - 04.2014
- Handled incoming calls in call center environment for new claims to be filed under Auto and Homeowners insurance policies. Supported licensed adjusters by setting proper expectations for claims process, and set up towing or rentals, as needed.
Education
High School -
Southside High School
San Antonio, Texas06.1996
College credit - undefined
University of Phoenix
Skills
- Attention to detail
- Empathetic
- Excellent time management skills
- Conflict management
- Interpersonal skills
- Active listening
- Claims investigation
- Highly motivated
- Critical thinking
Timeline
Claims Adjuster
Nationwide Insurance Company
01.2021 - 01.2025
Auto Theft Fire Adjuster
USAA
04.2014 - 01.2021
First Notice of Loss Representative
Hartford Insurance
03.2013 - 04.2014
College credit - undefined
University of Phoenix
High School -
Southside High School