ADRIENNE HALL

• Exercised proper judgment and decision making to analyze 4 claims per week.
• Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
• Scoped and photographed properties for defects and damage.
• Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
• Conducted thorough inspections to document property damages, resulting in accurate claim evaluations.

Process vehicle title transfers for Auto Trader Private Seller Exchange

Send and collect title paperwork packets

Customer Service and Problem Solving

Issue Temporary Operating Permits

Close Deals

• Learned internal systems and related service role duties to provide skilled team backup in handling high customer demands
• Recommended specific products and services in alignment with individual and branch goals.
• Perform complex DMV transactions
• Auditing and other Administrative duties including inventory, maintaining files and logs.
• Notary Public
• Provide exceptional customer service
• Consistently exceeded monthly Cross-Selling goals.

• Applied various teaching aids to tutor students
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Implemented positive behavior interventions and supports to promote rules and compliance in classroom.

I took on two temporary roles such as Administrative Assistant (contractor) and seasonal employee for JCPenny during this period.

• Maintained high standards for excellent customer service
• Maintained high standards for cleanliness, sanitation, and food safety
• Supervise Daily Operations for 25 employees
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes
• Inventory, Labor and Waste Management