Summary
Overview
Work History
Education
Skills
Timeline
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Adrienne Jackson

Grantville,GA

Summary

Accomplished Assistant Manager at Lagrange Loans, adept in money handling and fostering customer relations, enhanced store operations and financial accuracy. Leveraged team motivation and product knowledge at United Wealth Education, achieving tax-efficient client portfolios. Proven track record in improving assembly line efficiency by over 30% through lean manufacturing principles, showcasing a blend of hard and soft skills.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Lagrange Loans
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Wealth Advisor

United Wealth Education
12.2019 - 04.2023
  • Implemented tax-efficient strategies for clients'' investment portfolios, minimizing tax liabilities and maximizing after-tax returns.
  • Answered clients' questions and inquiries in regard to individual financial plans and strategies.
  • Assisted in estate planning by collaborating with legal professionals to ensure seamless transfer of wealth across generations.
  • Continually updated knowledge of industry trends, regulatory changes, and market conditions to ensure the highest level of service for clients.

Sales Associate

Hibbett Sporting Goods
08.2018 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

Teleperformance
10.2016 - 08.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Assembly Line Leader

Sewon America
05.2012 - 10.2014
  • Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
  • Implemented safety procedures, significantly reducing workplace accidents and injuries.
  • Coordinated with quality assurance personnel to establish strict standards for final product inspections, ensuring customer satisfaction.
  • Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.

Education

Associate Of Business Administration -

American InterContinental University
Schaumburg, IL

High School -

Callaway High School
Hogansville, GA
05.2007

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge

Timeline

Assistant Manager

Lagrange Loans
04.2023 - Current

Wealth Advisor

United Wealth Education
12.2019 - 04.2023

Sales Associate

Hibbett Sporting Goods
08.2018 - 12.2019

Customer Service Representative

Teleperformance
10.2016 - 08.2018

Assembly Line Leader

Sewon America
05.2012 - 10.2014

Associate Of Business Administration -

American InterContinental University

High School -

Callaway High School

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Adrienne Jackson