Adrienne Mcmillian
AUTOTEC
Birmingham,AL
11
Years of experience
Results-driven Data Entry Specialist with a proven track record at AUTOTEC, excelling in data accuracy and quality control. Expert in spreadsheet management and data processing, I enhance workflows through collaboration and meticulous attention to detail, ensuring high-quality data integrity and streamlined operations.
Work History
Data Entry Specialist / Customer Service
2 Years 11 Months- Input and update data into company databases with high accuracy and attention to detail.
- Verify data entries for consistency, ensuring quality control across various systems.
- Utilize Microsoft Excel and proprietary software to streamline data processing tasks.
- Collaborate with team members to improve data entry workflows and enhance efficiency.
Call Center Supervisor
3 Years- Supervised daily operations of call center, ensuring adherence to quality standards and performance metrics.
- Led team training sessions, enhancing employee knowledge of products and customer service protocols.
- Implemented process improvements, increasing efficiency in call handling and reducing average response time
Dispatcher
3 Years- Managed scheduling of security officers, optimizing resource allocation based on site-specific needs.
- Utilized advanced dispatch software to track and monitor real-time incidents and officer locations.
Education
High School Diploma
Skills
Accuracy and attention to detail
Spreadsheet management
Data collection
Data processing
Timeline
Data Entry Specialist / Customer Service
AUTOTEC
09.2023 - CurrentRead More
Call Center Supervisor
AT&T Mobility – Birmingham, AL
01.2020 - 01.2023Read More
Dispatcher
Securitas – Birmingham, AL
08.2015 - 08.2018Read More
Midfield High School
High School Diploma
Read More