Adrienne Pierceall
Pompano Beach,FL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
14
14
years of professional experience
Work History
Server / Server Trainer
Conrad Fort Lauderdale Beach
08.2021 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment
- Trained new team members on restaurant procedures, menu items, and performance strategies
Server/Server Trainer
Arizona Biltmore Waldorf Astoria
12.2014 - 08.2021
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
- Resolved customer complaints promptly and professionally to maintain positive reputation
Server
Sheraton Grand Downtown Phoenix
05.2010 - 12.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Massage Therapy -
BIOLINK MASSAGE THERAPY
Tempe, AZ01.2006
Skills
- Forbes certified and trained
- Waldorf Astoria luxury service trained
- Certified Hilton trainer
- Experience in high volume breakfast and lunch settings
- Managing Time
- Creating an elevated experience for guests
References
References available upon request
Timeline
Server / Server Trainer
Conrad Fort Lauderdale Beach
08.2021 - Current
Server/Server Trainer
Arizona Biltmore Waldorf Astoria
12.2014 - 08.2021
Server
Sheraton Grand Downtown Phoenix
05.2010 - 12.2014
Massage Therapy -
BIOLINK MASSAGE THERAPY
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