Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adrienne Pierceall

Pompano Beach,FL

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

14
14
years of professional experience

Work History

Server / Server Trainer

Conrad Fort Lauderdale Beach
08.2021 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment
  • Trained new team members on restaurant procedures, menu items, and performance strategies

Server/Server Trainer

Arizona Biltmore Waldorf Astoria
12.2014 - 08.2021
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Resolved customer complaints promptly and professionally to maintain positive reputation

Server

Sheraton Grand Downtown Phoenix
05.2010 - 12.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Massage Therapy -

BIOLINK MASSAGE THERAPY
Tempe, AZ
01.2006

Skills

  • Forbes certified and trained
  • Waldorf Astoria luxury service trained
  • Certified Hilton trainer
  • Experience in high volume breakfast and lunch settings
  • Managing Time
  • Creating an elevated experience for guests

References

References available upon request

Timeline

Server / Server Trainer

Conrad Fort Lauderdale Beach
08.2021 - Current

Server/Server Trainer

Arizona Biltmore Waldorf Astoria
12.2014 - 08.2021

Server

Sheraton Grand Downtown Phoenix
05.2010 - 12.2014

Massage Therapy -

BIOLINK MASSAGE THERAPY
Adrienne Pierceall