Delivered bakery management support and kept operations running smoothly.,Developed cross-training experience across multiple food industry areas.,Moved into management quickly through consistent performance.,Maintained composure during busy, high-pressure shifts.,Showed flexibility and strong willingness to learn.
Work History
Receptionist
6 Months
Simply Sprinkler | 04.2026 - Current
Manage inbound calls and schedule appointments, ensuring efficient technician assignments and timely customer service using strong organizational skills.
Coordinate technician job assignments and maintain accurate schedules, improving workflow efficiency and customer satisfaction. Process transactions and handle customer communications via email, achieving prompt responses and reliable service.
Connect with customers to address inquiries and resolve issues, enhancing overall client experience and retention.
Greeted guests warmly and managed arrival expectations during peak service periods.
Communicated seating updates with servers, bartenders, and management to maintain smooth service.
Monitored reservation details and special requests to ensure accurate guest accommodations.
Inspected dishes and utensils for cleanliness.
Assiatant Manager
10 Months
Zumiez | 10.2022 - 08.2023
In charge of deposits, processing shipments, customer service, open and close the store, train new employees, dedicate time to customers and their needs.
Contact Specialist
4 Months
Baylor Scott & White Health | 04.2022 - 08.2022
In bound call center specialist that handled patient appointment scheduling, prescription refill requests, insurance billing, medical record requests.
Curbside Specialist
4 Years 2 Months
HEB | 12.2017 - 02.2022
Was a curbside manager. Was in charge of leading the department, customer engagement, training new hires, as well as sitting in interviews and phone screenings. Handled computer software to update labor and statistics for the department.
Education
High School Diploma - General
Jubilee Academy | Kyle, TX | 05.2010
Skills
Organizational skills
Time management
Leadership
Communication skills
Customer service
Interviewing
Statistics
Retail management
Medical billing
Call center
Medical records
Medical scheduling
Medical Office Experience
Insurance Verification
Medical Receptionist
Recruiting
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Food Handler Certification
Section name
I enjoy helping others. I have great time management and organization skills.