Adrienne Walker
Lakeland
Summary
Results-driven professional with a versatile background in customer service and early childhood education. Strong ability to engage with clients and improve service processes, ensuring satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Personal Shopper Assistant
Instacart
Lakeland
05.2019 - Current
- Assisted customers in selecting products based on preferences and dietary needs.
- Communicated with customers to ensure satisfaction and address concerns promptly.
- Collaborated with team members to maintain inventory accuracy and availability.
- Researched product information to provide informed recommendations to customers.
- Managed customer feedback to enhance service quality and improve processes.
- Utilized mobile applications for real-time updates on product availability and pricing.
- Adhered to all safety policies when handling merchandise in the store.
- Processed payments using cash registers and point-of-sale systems.
- Resolved customer queries quickly and efficiently.
- Followed up with customers post-purchase to ensure satisfaction with their purchase experience.
- Handled customer complaints professionally while adhering to company standards.
- Managed product returns according to company policy guidelines.
- Checked customer receipts against purchased items prior to bagging goods for purchase.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed pickup and shopping orders for customers within local area.
- Assisted teammates with daily tasks during peak periods.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
Preschool Assistant Teacher
Early Childhood Learning Center
Lakeland
09.2021 - 05.2022
- Assisted lead teacher in daily classroom activities and lesson implementations.
- Supported children's social and emotional development through guided interactions.
- Organized classroom materials and maintained a clean, safe environment.
- Implemented age-appropriate learning activities to engage young learners.
- Communicated with parents about children's progress and daily experiences.
- Collaborated with team members to plan educational events and activities.
- Helped prepare snacks and meals, ensuring hygiene and dietary needs were met.
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
- Facilitated outdoor playtime activities while ensuring safety protocols were followed at all times.
- Supervised students outside classroom during recess, lunch, and breaks.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
- Established positive relationships with families by communicating regularly about their child's progress or any other concerns they may have had.
- Engaged in professional development activities to stay current on best practices in early childhood education.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Family Caregiver
Self-employeed
Lakeland
06.2014 - 09.2019
- Organized household tasks to maintain a clean and safe living environment.
- Prepared nutritious meals for family members following dietary guidelines.
- Responded quickly to any emergency situations that arose.
- Assessed individuals' needs, developed individualized care plans, and monitored their implementation.
- Assisted with meal planning to meet nutritional plans.
- Developed meaningful relationships with clients through active listening and empathy.
- Encouraged physical activity through walks outside or simple exercises indoors.
- Supported emotional well-being through companionship and active listening skills.
- Coordinated transportation for appointments, errands, and social activities.
Education
Some College (No Degree) - Elementary Education
Polk State College
Winter Haven, FLSkills
- Team collaboration
- Active listening
- Planning and organization
- Product expertise
- Order coordination
- Deadline driven
- Adaptability
- Self motivation
- Reliability
- Multitasking capacity
Affiliations
Volunteer- McKeel Academy Central, field trip chaperone
Timeline
Preschool Assistant Teacher
Early Childhood Learning Center
09.2021 - 05.2022
Personal Shopper Assistant
Instacart
05.2019 - Current
Family Caregiver
Self-employeed
06.2014 - 09.2019
Some College (No Degree) - Elementary Education
Polk State College