Irma Cruz
Bloomington,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A friendly student who is available for weekend, evening, and holiday shifts. Considered hardworking, punctual, and driven. Excellent communications and math skills, seeking a position that provides steady employment and growth opportunities.
Overview
3
3
years of professional experience
Work History
Personal Shopper Assistant
Walmart
04.2022 - 08.2024
- Trained new employees on customer service, money handling, and organizing strategies.
- Developed, maintained, and utilized a diverse client base.
- Maintained current knowledge of evolving changes in the marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in a fast-paced environment.
- Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long-term business growth.
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviewed customer orders closely to locate desired items and checked the app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Expedited returns and exchanges process for clients, ensuring a hassle-free shopping experience.
- Efficiently managed multiple projects simultaneously while maintaining a high level of detail orientation for each individual task.
Crew Member
McDonald's
07.2023 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Agricultural Field Worker
Corn Field Nursey
06.2022 - 07.2022
- Controlled pollination- Manually pollinated corn plants.
- Removed undesirable or off-type corn plants from the field to maintain the purity of the seed.
Greenhouse Laborer
Galema's Greenhouse
03.2021 - 03.2022
- Checked system to receive orders and directions to correct item locations.
- Used effective weed control methods, promoting plant growth.
- Assisted with maintenance and installation of irrigation equipment.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Transported and loaded harvested items into delivery trucks.
- Communicated with coworkers and management to report challenges.
- Rearranged planting beds and flower gardens seasonally.
- Unloaded plants and nursery items from delivery trucks.
- Supported inventory management by accurately recording plant quantities and monitoring supplies usage.
- Collaborated with team members to complete tasks on time, ensuring smooth operation of the greenhouse facility.
- Contributed to high-quality harvests by carefully pruning plants according to established guidelines.
- Contributed to a positive work environment by maintaining open communication, offering assistance where needed, and fostering a sense of teamwork among colleagues.
Education
High School Diploma -
Jefferson High School
Lafayette, IN06.2024
Skills
- Team Building
- Problem-Solving
- Data Entry
- Quality controls
- Plant planting
- Plant care and maintenance
- Heavy lifting
- Gator equipment use
- Palette Jack equipment use
- Cleaning tasks
- Safety standards and protocols
- Hand harvesting
- Spanish Speaker
- Attention to Detail
- Decision-Making
- Active Listening
- Task Prioritization
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Crew Member
McDonald's
07.2023 - 09.2023
Agricultural Field Worker
Corn Field Nursey
06.2022 - 07.2022
Personal Shopper Assistant
Walmart
04.2022 - 08.2024
Greenhouse Laborer
Galema's Greenhouse
03.2021 - 03.2022
High School Diploma -
Jefferson High School
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