Adrijana Bajovic
Miami Beach 1673 Bay Road 305,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
The Gurney's Resorts
Montauk, NY
05.2024 - 10.2024
- Provided extensive menu knowledge and wine pairing expertise.
- Provided excellent customer service to ensure satisfaction.
- Skilled in menu specials and implementing effective sales techniques.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
The Surf Lodge
Montauk , NY
05.2024 - 10.2024
- Mastered the alcohol menu to provide informed recommendations.
- Enhanced wine pairing, suggestive selling, and upselling premium wines.
- Applied suggestive selling techniques to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
Zaytinya @The Ritz-Carlton
Miami Beach, FL
09.2023 - 04.2024
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Leveraged wine pairing and suggestive selling techniques to enhance guest satisfaction.
Head Server
Sushi Garage
Miami Beach, FL
09.2022 - 09.2023
- Specialized in food menu knowledge, with a focus on sake and wine pairings.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
- Trained new servers on menu items and restaurant standards.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Modern Business school (MBS)
Belgrade, SerbiaSkills
- Team member support
- Positive and professional
- Strong work ethic
- Exceptional customer service
- Point-of-sale system
- Allergy awareness
- Wine service
- High volume dining
- Banquet coordination
Languages
Serbian
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Server
The Gurney's Resorts
05.2024 - 10.2024
Server
The Surf Lodge
05.2024 - 10.2024
Server
Zaytinya @The Ritz-Carlton
09.2023 - 04.2024
Head Server
Sushi Garage
09.2022 - 09.2023
High School Diploma -
Modern Business school (MBS)
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