Adrion Mateo
Plumas Lake,California
Summary
While providing excellent customer service, completing daily task with great quality is top priority. Maintaining a clean work environment ensures a safe space for all.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Boba Barista
Lollicup USA
Roseville, CA
10.2023 - Current
- Greeted customers and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Restocked supplies such as straws, cups, and napkins for the barista station.
- Operated cash register to process payments from customers.
- Received orders via phone or online platforms for pickup or delivery services.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
- Communicated effectively with team members regarding work schedules and customer needs.
Cook/cashier
Kusina@Lumpia
Sacramento, CA
09.2020 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. (This only pertains to the Heartland brand)
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered questions about menu items.
Education
High School Diploma -
Inderkum High School
Sacramento, CA 08.2018 - 06.2021
Associate of Applied Science - Information Technology
Asher College
Sacramento, CA 01.2024 - Current
Skills
- Customer Service
- Frying
- Supply Restocking
- Food Presentation
- Grilling
- Cash Handling
- Cash Register Operation
- Credit and Cash Transactions
Timeline
Associate of Applied Science - Information Technology
Asher College
01.2024 - Current
Boba Barista
Lollicup USA
10.2023 - Current
Cook/cashier
Kusina@Lumpia
09.2020 - Current
High School Diploma -
Inderkum High School
08.2018 - 06.2021
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