Adrionna Joseph
Cherry Hill,New Jersey
Summary
Detail-oriented and highly organized data entry specialist with a proven ability to efficiently handle large volumes of data while maintaining speed and accuracy. Experienced in utilizing electronic medical record (EMR) systems, CIMS, and cloud-based EHR systems. Skilled in process improvement, quality assurance, and ensuring strict adherence to regulatory standards such as HIPAA. Recognized for exceptional attention to detail, effective problem-solving abilities, and a strong commitment to operational excellence.
Overview
6
6
years of professional experience
Work History
Intake Specialist
Cohere Health
09.2023 - Current
- Streamlined patient onboarding processes, reducing intake time by 25%
- Managed and processed documentation for over 500 patient cases, ensuring 95% compliance in audits
- Utilized advanced data management tools, including CIMS and cloud-based EHR systems, for accurate record-keeping and reporting
- Implemented strategies that improved overall data quality and referral rates by 20%
- Answer inbound calls, emails, and faxes from healthcare providers, providing excellent customer service and resolving issues on the first interaction
- Gather necessary information for clinical reviews, delivering quality results in a timely manner
- Cross-trained in various positions and assist team members as needed
- Demonstrate self-awareness, willingness to learn, and empathy while building rapport with others
- Thrive in a fast-paced environment and adapt to multiple communication platforms (calls, emails, etc.)
ED Registrar
Cooper Health University
03.2023 - Current
- Processed patient data in a fast-paced Emergency Department, maintaining 98% accuracy in insurance verifications
- Improved registration accuracy by 25% through staff training and EMR system optimization
- Leveraged CIMS and cloud-based EHR platforms to ensure seamless data integration and retrieval
- Ensured HIPAA compliance in all documentation and data handling processes
- Performed registration functions, including insurance verification, compliance, revenue collection, resource referrals, and customer service in a fast-paced, 24/7 Level 1 Trauma Emergency Department.
- Experienced in high-volume patient registration, with knowledge of medical insurance products, state/federal medical assistance programs, and authorization/referral requirements.
- Skilled in medical terminology and proficient in Flowcast scheduling, registration, visit management, and EPIC ED applications
Operations Specialist
PNC Bank
09.2018 - 09.2019
- Managed and audited financial transactions, maintaining a 99% accuracy rate across daily operations
- Trained team members on data systems, resulting in a smoother onboarding process and improved efficiency
- Leveraged banking software to process and reconcile over 100 transactions daily
- Assessed and managed risks in alignment with PNC's Enterprise Risk Management Framework.
- Reviewed transactions, lockboxes, and documents to ensure accuracy, completeness, and adherence to policies and service levels.
- Ensured availability of materials and operational equipment for transaction processing, including lockbox operations.
- Processed and reconciled transactions while maintaining productivity and quality standards.
- Extracted remittances and operated machinery requiring basic ten-key skills.
- Computed, recorded, and proofread data for accuracy in reports and records.
- Managed and updated filing, inventory, mailing, and database systems, including lockbox workflows, responding to information requests efficiently.
Education
High School Diploma -
Pennsauken High School
Associate of Science - Nursing
Rowan College At Gloucester County
Sewell, NJSkills
- Data Entry & Management:Accurate input and processing of numeric and alphanumeric data
- Technical Proficiency: EMR/EHR Systems (Epic, Cerner, CIMS, cloud-based EHR), Microsoft Office Suite, Tableau, Salesforce, Zendesk
- Compliance & Accuracy: Ensured 99% compliance with HIPAA and other regulatory standards
- Organization & Analysis: Adept at managing databases, auditing records, and generating actionable insights from data
- Customer & Team Support: Skilled in training, communication, and resolving inquiries with high satisfaction rates
Data Analysis
I am currently immersed in a comprehensive data analytics learning program, focusing on developing proficiency in tools like Python, SQL, and Tableau to extract meaningful insights from datasets, with the goal of applying these skills to real-world projects and eventually transitioning into a data analyst role.".
Timeline
Intake Specialist
Cohere Health
09.2023 - Current
ED Registrar
Cooper Health University
03.2023 - Current
Operations Specialist
PNC Bank
09.2018 - 09.2019
High School Diploma -
Pennsauken High School
Associate of Science - Nursing
Rowan College At Gloucester County
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