Bobbie Aldana

Community Support Specialist

• Provide transportation for members to community activities, ensuring engagement, and social integration.
• Develop and implement training programs to prepare members for independent living, focusing on essential life skills.
• Organize and facilitate group learning sessions on financial management, healthcare awareness, and personal responsibilities.
• Maintain accurate billing records by inputting progress reports into the system, ensuring 4.0 hours of productivity in billing daily, compliance, and proper documentation.

• Open and sort incoming mail, categorizing checks for efficient processing.
• Scan and input head batches into the system for record-keeping and verification.
• Perform data entry for designated accounts, ensuring accuracy and completeness.
• Operate the TS300 machine to scan and process all checks efficiently.
• Verify MICR lines to identify and exclude Canadian checks, ensuring proper account matching, and accurate address verification.
• Maintain a daily processing productivity rate of 1.5–2.0 cases of checks, ensuring operations efficiency and accuracy.