Hovsep Akopyan
Sherman Oaks,CA
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
8
8
years of professional experience
Work History
Owner
Health Corner Hospice
Glendale, CA
12.2023 - Current
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Executed performance reviews to encourage improved productivity for team members.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Operations Manager
Express Body Parts
North Hollywood, CA
08.2021 - Current
- Measured and reviewed performance via KPIs and metrics.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
Membership Service Operations Assistant
CSUN Student Recreational Center
Northridge, USA
08.2017 - 08.2021
- Monitor budget for department with income and expenses totaling over 1.8 million
- Responsible for training and supervising Membership Service Assistants and Leads
- Properly preparing an annual budget for delegated areas
- Responsible for hiring, recruiting, and recommending hires for the Membership Services department
- Maintaining an inventory of equipment and retail items; created an Excel sheet monitoring trends in sales in order to ensure 3 month stock at any time
- Constantly finding new projects to implement to further efficiency
Education
MBA - Data Analytics
Pepperdine University
Malibu, CA12-2024
Bachelor of Science - Statistics
California State University, Northridge
Northridge05-2021
Languages
English
Native/ Bilingual
Armenian
Native/ Bilingual
Timeline
Owner
Health Corner Hospice
12.2023 - Current
Operations Manager
Express Body Parts
08.2021 - Current
Membership Service Operations Assistant
CSUN Student Recreational Center
08.2017 - 08.2021
MBA - Data Analytics
Pepperdine University
Bachelor of Science - Statistics
California State University, Northridge
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