Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

DOMINIC A. RIVERA

Wimberley

Summary

Results-driven sales professional with a strong focus on prospecting and client relationship management. Proven track record of exceeding sales targets and enhancing customer satisfaction. Committed to continuous professional development and leveraging skills to drive revenue growth.

Overview

8
8
years of professional experience

Work History

Owner

Dom’s Aquariums
Kyle
12.2023 - Current
  • Involved in the breeding and sales of fish and shrimp.
  • Directed growth and distribution of aquatic plants.
  • procurement, delivery and setup of freshwater and saltwater aquariums.
  • Maintained client loyalty through timely communication and rapport.
  • Created marketing materials to promote aquarium services.

OWNER

KING'S KICKS
11.2020 - 06.2024
  • Responsible for sales of new and used shoes, shoe restoration and high-end shoe marketplace sales.
  • Acquisition of new customers and clients.
  • Outside sales events advertising and new business prospecting opportunities.
  • Analyzed industry trends to develop competitive strategies.

SERVER

TRATTORIA LISINA
Driftwood
04.2022 - 11.2022
  • Server at a high-volume fine dining restaurant with top tier Customer service.
  • Upsold specials to customers explaining in Detail every dish.
  • Accompanied customers with proper bottle Service, kept a professional posture while displaying hospitality and regular customer rapport.
  • Displayed workplace cleanliness.

CROSS-FUNCTIONAL REPRESENTATIVE

HEB
Wimberley
02.2019 - 02.2022
  • Cross-functional representative responsible for multiple store departments.
  • Experienced in multiple areas including Grocery, Bakery, Front-end, Stocking, Receiving, Customer Service, Deli, Maintenance, Market, Produce, Healthy Living, and Dairy.
  • Worked with forklifts, Symbol Computers, and a variety of other necessary tools to get the jobs done.
  • I ensured top tier customer satisfaction throughout every department.

CREW MEMBER

MCDONALDS
Mililani
04.2017 - 07.2018
  • Cashier, food prep, and workplace cleanliness.
  • Provided excellent customer service, cash handling, ensured dining/cooking area met sanitary standards, and provided customer satisfaction in a high-volume restaurant location.

Education

DIPLOMA -

HANALANI SCHOOLS
06.2017

Some College (No Degree) - Marine Biology

Leeward Community College
Pearl City, HI

Skills

  • Sales
  • Customer service
  • Inventory
  • Business networking
  • Forklift
  • Leadership
  • Security

Volunteer Experience

WAIKIKI AQUARIUM, 12/01/16, 03/01/17, Aquarium Caretaker and Youth Leader, Maintained aquariums by cleaning, caring for aquatic life and monitoring water levels., Interacted with aquarium patrons by educating them on pacific marine wildlife environments, habitats, and organisms.

Timeline

Owner

Dom’s Aquariums
12.2023 - Current

SERVER

TRATTORIA LISINA
04.2022 - 11.2022

OWNER

KING'S KICKS
11.2020 - 06.2024

CROSS-FUNCTIONAL REPRESENTATIVE

HEB
02.2019 - 02.2022

CREW MEMBER

MCDONALDS
04.2017 - 07.2018

DIPLOMA -

HANALANI SCHOOLS

Some College (No Degree) - Marine Biology

Leeward Community College

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