Detail-oriented and known for exceptional communication and adaptability. Experienced in managing guest flow and training new team members, ready to leverage skills to enhance customer experiences and improve operational standards
Overview
1
1
year of professional experience
Work History
Host
Luckies Barn & Grill
Oregon, OH
06.2025 - Current
Monitored dining area for guest needs, providing attentive service throughout meals.
Greeted and seated guests promptly, ensuring a positive first impression.
Managed waitlist efficiently, optimizing table turnover and guest flow.
Assisted in training new hosts on operational procedures and customer service standards.
Maintained cleanliness of front-of-house areas, enhancing overall dining environment.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Collaborated with team members to streamline hosting processes and improve efficiency.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.