Daniel Ivery
Summary
Over 11 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
20
20
years of professional experience
Work History
Courier
Federal Express
03.2010 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Volunteer Firefighter
Haslet Fire Dept
02.2012 - 02.2013
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Completed training to stay in peak physical fitness and handle challenging tasks.
Customer Service Clerk
Albertsons
08.2004 - 05.2007
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
- Collaborated with team members to develop new strategies for handling complex customer situations.
Education
High School Diploma -
Northwest High School
Justin, TXNo Degree - Buisness
Tarrant County College District
Fort Worth, TXSkills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Relationship building and rapport
- Supply Management
Timeline
Volunteer Firefighter
Haslet Fire Dept
02.2012 - 02.2013
Courier
Federal Express
03.2010 - Current
Customer Service Clerk
Albertsons
08.2004 - 05.2007
High School Diploma -
Northwest High School
No Degree - Buisness
Tarrant County College District