Vicky Rathbourn
Davenport,FL
Summary
Attentive Surgery Scheduler familiar with ICD-10 coding, Software and EHR systems. Skilled in organizing paperwork, sterilizing tools and coordinating supplies. Works well in fast-paced administrative environments focused on maintaining smooth and efficient scheduling services. Effective at setting up as many as Number weekly procedures for Number surgeons in a busy Type practice. Well-versed in checking coverage, obtaining authorizations and collecting payments.
Overview
5
5
years of professional experience
Work History
Surgery Scheduler
Escondido Obstetrics And Gynecology
06.2008 - 06.2009
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and clinic policies.
- Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Surgery Scheduler
North Coast Women’s Care
06.2006 - 06.2008
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
Referral Specialist
Tri-City IPA
06.2005 - 06.2006
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
Referral Coordinator
Sharp Mission Park Medical Group
06.2004 - 06.2005
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of clients.
Education
Bachelor Of Applied Arts And Science - Criminal Justice
Washington State University
Pullman, WA06.2004
Skills
- Schedule Coordination
- HIPAA Compliance
- Obtaining authorizations
- Teamwork orientation
Timeline
Surgery Scheduler
Escondido Obstetrics And Gynecology
06.2008 - 06.2009
Surgery Scheduler
North Coast Women’s Care
06.2006 - 06.2008
Referral Specialist
Tri-City IPA
06.2005 - 06.2006
Referral Coordinator
Sharp Mission Park Medical Group
06.2004 - 06.2005
Bachelor Of Applied Arts And Science - Criminal Justice
Washington State University
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