Myesha Grant
Milwaukee,WI
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
3
3
years of professional experience
Work History
Postal Cancellation Clerk
United Postal Service
11.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Patient Service Representative
Supportive Homecare Options
06.2021 - 12.2021
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Education
Associate of Applied Science - Radiologic Technology
Milwaukee Area Technical College
Milwaukee, WI06.2025
Timeline
Postal Cancellation Clerk
United Postal Service
11.2022 - Current
Patient Service Representative
Supportive Homecare Options
06.2021 - 12.2021
Associate of Applied Science - Radiologic Technology
Milwaukee Area Technical College