Stephen D. Hayworth
Basking Ridge,NJ
Summary
Dynamic professional with a proven track record in team building and critical thinking, demonstrated at Spirits of the Valley, and Basking Ridge Fire Co. #1. Excelled in opening and closing coordination, training, and mentoring staff in sales field, and committed to public service, and serving the community in the Fire Service. Selected as a member of the peer leadership program as a senior in high school which operated to develop underclassmen into flourishing members of the community. Works effectively as part of cohesive team. Adequately trained individual with great mechanical aptitude and background in fire suppression. Handles issues quickly and resolves conflicts successfully.
Overview
4
4
years of professional experience
Work History
Key Holder
Spirits of the Valley
03.2023 - Current
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Streamlined opening and closing procedures as integral member of store staff.
Front of House Worker
Panera Bread
06.2022 - 12.2022
- Offered guests choice of seating and escorted to appropriate table.
- Remembered, recited and promoted variety of menu items.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Front of House Worker
Panera Bread
12.2021 - 01.2022
- Remembered, recited and promoted variety of menu items.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest.
Front of House Worker
Chick-fil-A
01.2021 - 06.2021
- Offered guests choice of seating and escorted to appropriate table.
- Answered telephone to make reservations and take orders.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished serving stations with fresh food and cleaned up spills.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Fire Fighter 1 Certification - Fire Fighting
Hunterdon County Emergency Services Training Cente
Annandale, NJ01-2024
High School Diploma -
Ridge High School
Basking Ridge, NJ06-2021
Skills
- Opening and closing coordination
- Scheduling coordination
- Team building
- Training and mentoring
- Emergency response
- Critical thinking
- Personal protective equipment
- Teamwork and cooperation
Accomplishments
Was nominated and selected by Instructors and peers to be one of three squad leaders at Hunterdon County Emergency Services Training Center.
Was nominated and selected by staff at Ridge High School to be a member of the peer leadership program.
Timeline
Key Holder
Spirits of the Valley
03.2023 - Current
Front of House Worker
Panera Bread
06.2022 - 12.2022
Front of House Worker
Panera Bread
12.2021 - 01.2022
Front of House Worker
Chick-fil-A
01.2021 - 06.2021
Fire Fighter 1 Certification - Fire Fighting
Hunterdon County Emergency Services Training Cente
High School Diploma -
Ridge High School
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