Aedan White
Denver,CO
Summary
Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols.
Overview
2
2
years of professional experience
Work History
Patient Access Specialist Senior
UCHealth University Of Colorado Hospital
Aurora, CO
12.2020 - Current
- Collected and validated patient demographics and insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
Receptionist
Advanced Orthopedics
Denver, CO
07.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
MEDICAL ADMINISTRATIVE ASSISTANT EXTERNSHIP
PREFERRED PROVIDER SERVICES
Aurora, CO
01.2020 - 03.2020
- Obtained client medical history, medication information, symptoms and allergies.
- Collected histories, vitals and current complaints via patient interviews.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Welcomed patients and inquired about wellbeing since last treatment.
Education
No Degree - General Studies
Arapahoe Community College
Littleton, COCertificate - Medical Administrative Assistant
Pima Medical Institute
Aurora, CO05.2020
Certificate - EMERGENCY MEDICAL TECHNICIAN
DENVER HEALTH PARAMEDIC-EMS EDUCATION
Denver, CO10.2018
Skills
- Multitasking and Organization
- Documenting and Recording Information
- Patient Education
- Hospital Security
- Insurance Information Collection
- Registration and Admissions
- Verifying Eligibility
- Administrative and Office Support
- Medical Billing and Collections
- Patient Health Information Access
- Specialist Referrals
- Communicating to Patients and Families
Volunteer Work
Breakthrough Kent Denver 05/2017-Present
Supported both middle school and high school students throughout the school year with both
emotional and educational needs. Helped organize and plan activities to get
students excited about different career paths and college.
Timeline
Patient Access Specialist Senior
UCHealth University Of Colorado Hospital
12.2020 - Current
Receptionist
Advanced Orthopedics
07.2020 - 12.2020
MEDICAL ADMINISTRATIVE ASSISTANT EXTERNSHIP
PREFERRED PROVIDER SERVICES
01.2020 - 03.2020
No Degree - General Studies
Arapahoe Community College
Certificate - Medical Administrative Assistant
Pima Medical Institute
Certificate - EMERGENCY MEDICAL TECHNICIAN
DENVER HEALTH PARAMEDIC-EMS EDUCATION
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