Elizabeth Mayorga
Santa Barbara,CA
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Foot and Ankle Concepts
07.2024 - 04.2025
- Greet patients in person and over the phone
- Schedule appointments for patients, including new and follow-up appointments
- Maintain patient records, enter new patient information, and accurate and up-to-date electronic medical records
- Perform clerical and administrative tasks
- Utilizing the Electronic Medical Record (EMR) system to enter patient data and appointments
- Collecting co-payments at the time of service
- Contacting insurance companies
Interpreter/ Medical Receptionist
Alta Orthopaedics
10.2022 - 04.2023
- Serve as primary office interpreter for Spanish only speaking patients during patient appointments with MD's
- Answering phones; for both English and Spanish speaking patients
- Greeting visitors and routing them to appropriate individuals
- Responding to inquiries, determining and taking appropriate action as required
- Utilizing the Electronic Medical Record (EMR) system to enter patient data and appointments
- Collecting co-payments at the time of service
- Handling patient appointment/scheduling
Medical Receptionist
Carrillo Surgery Center
01.2022 - 10.2022
- Check in and out patients
- Answer phones
- Schedule appointments
- Send emails, Filling, Copying, Faxing
- Call and obtaining medical or patient records
- Collecting patient copays and/or balances at check in
Education
Certificate - L'Art du Gâteau
The French Pastry School
Chicago, IL12.2017
Diploma - Culinary Arts
Santa Barbara City College
Santa Barbara, CA05.2016
Diploma -
Santa Barbara High School
Santa Barbara, CA06.2011
Skills
- Microsoft
- Customer Service
- Clerical Experience
- HIPAA
- Medical Records
- Medical Receptionist
- Spanish
- Windows
- Remote
- Medical terminology
- Organizational skills
- Time management
- Phone etiquette
Personal Information
Work Permit: Authorized to work in the US for any employer
References
• Juan Lopez
Ex-Manager
805-450-8354
• Maria Coronado
Ex-Manager
805-689-1913
Timeline
Medical Receptionist
Foot and Ankle Concepts
07.2024 - 04.2025
Interpreter/ Medical Receptionist
Alta Orthopaedics
10.2022 - 04.2023
Medical Receptionist
Carrillo Surgery Center
01.2022 - 10.2022
Certificate - L'Art du Gâteau
The French Pastry School
Diploma - Culinary Arts
Santa Barbara City College
Diploma -
Santa Barbara High School
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