Elizabeth Mayorga
Santa Barbara,CA
Summary
Dedicated Medical Receptionist with years of experience managing front desk operations, scheduling, and patient communications in healthcare settings. Skilled in medical records management, insurance verification, and HIPAA compliance, with a strong focus on efficiency and patient care.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Foot and Ankle Concepts
07.2024 - 04.2025
- Greet patients in person and over the phone
- Schedule appointments for patients, including new and follow-up appointments
- Maintain patient records, enter new patient information, and accurate and up-to-date electronic medical records
- Perform clerical and administrative tasks
- Utilizing the Electronic Medical Record (EMR) system to enter patient data and appointments
- Collecting co-payments at the time of service
- Contacting insurance companies
Interpreter/ Medical Receptionist
Alta Orthopaedics
10.2022 - 04.2023
- Serve as primary office interpreter for Spanish only speaking patients during patient appointments with MD's
- Answering phones; for both English and Spanish speaking patients
- Greeting visitors and routing them to appropriate individuals
- Responding to inquiries, determining and taking appropriate action as required
- Utilizing the Electronic Medical Record (EMR) system to enter patient data and appointments
- Collecting co-payments at the time of service
- Handling patient appointment/scheduling
Medical Receptionist
Carrillo Surgery Center
01.2022 - 10.2022
- Check in and out patients
- Answer phones
- Schedule appointments
- Send emails, Filling, Copying, Faxing
- Call and obtaining medical or patient records
- Collecting patient copays and/or balances at check in
Education
Certificate - L'Art du Gâteau
The French Pastry School
Chicago, IL12.2017
Diploma - Culinary Arts
Santa Barbara City College
Santa Barbara, CA05.2016
Diploma -
Santa Barbara High School
Santa Barbara, CA06.2011
Skills
- Microsoft
- Customer Service
- Clerical Experience
- HIPAA
- Medical Records
- Medical Receptionist
- Spanish
- Windows
- Remote
- Medical terminology
- Organizational skills
- Time management
- Phone etiquette
Certification
CPR/AED BLS, 09/01/22, 09/30/24
Personal Information
Work Permit: Authorized to work in the US for any employer
References
Juan Lopez
Ex-Manager
805-450-8354
Maria Coronado
Ex-Manager
805-689-1913
Timeline
Medical Receptionist
Foot and Ankle Concepts
07.2024 - 04.2025
Interpreter/ Medical Receptionist
Alta Orthopaedics
10.2022 - 04.2023
Medical Receptionist
Carrillo Surgery Center
01.2022 - 10.2022
Certificate - L'Art du Gâteau
The French Pastry School
Diploma - Culinary Arts
Santa Barbara City College
Diploma -
Santa Barbara High School
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