Aeria McGhee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Leasing Consultant
ALCO Management
03.2022 - Current
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
Bartender
Self-employed
03.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
General Office Secretary
Shelby County Schools Memphis
08.2013 - 08.2023
- Greet visitors and direct them to the appropriate departments or individuals
- Respond to queries in person, via telephone, fax or email
- Develop and implement office procedures
- Maintain general company record systems to uphold accurate files
- Compose letters, memos and emails
- Screen documents, book meeting rooms, set up conference calls and take messages
- Perform administrative tasks, including filing and photocopying.
Call Center Representative
West Cancer Center
07.2016 - 02.2020
- Verifies that demographic and insurance information has been updated
- Schedules initial office visit appointments, labs, radiology tests and infusion
- Reschedules initial office visit appointments, labs, and radiology tests
- Schedules changes for all Physicians and Nurse Practitioners
- Handles all incoming phone calls and/or emails regarding scheduling appointments
- Provides general assistance to patients as they make requests
- Cross-trains with other schedulers
- Respects the dignity and confidentiality of patients.
Education
Computer Based Graphic Design -
Tennessee Technology Center
Memphis, TN07.2012
Skills
- Patience
- Communication
- Knowledge of Product or Service
- Dependability
- Problem Solving
- Relationship Building
Timeline
Leasing Consultant
ALCO Management
03.2022 - Current
Bartender
Self-employed
03.2021 - Current
Call Center Representative
West Cancer Center
07.2016 - 02.2020
General Office Secretary
Shelby County Schools Memphis
08.2013 - 08.2023
Computer Based Graphic Design -
Tennessee Technology Center
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