Summary
Overview
Work History
Education
Skills
Timeline
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Aerin Reed

Aerin Reed

Lake Balboa ,CA

Summary

Charismatic Leader, Bartender / Server & Event specialist with broad experience in a variety of establishments. Remains calm and poised in fast-paced environments. Works hard and smart. Devoted to giving every client a positive and memorable experience. Passionate about reaching and helping others to achieve key goals.

Overview

17
17
years of professional experience

Work History

Bartender / Server -

Marriott Hotel
Burbank, California
11.2024 - Current
  • Effectively multitasked within fast-paced environment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Event Manager -

Forté Hospitality
Encino, California
03.2024 - Current
  • Assisted with the planning and coordination of events, including venue selection, catering arrangements and registration.
  • Developed promotional materials for events, such as flyers, brochures and posters.
  • Worked closely with suppliers to obtain competitive rates on goods and services required for the event.
  • Developed event budgets, managing resources to align with client expectations.

Brand Ambassador -

New Balance / SHEIN / POP MART / Converse
Los Angeles , CA
07.2023 - Current
  • Demonstrated product features and benefits to increase customer interest in merchandise.
  • Educated customers on brand values and sustainability initiatives during interactions.
  • Promoted positive company image through superior customer service experiences.

Team Lead / Private Events Bartender -

Julia Valler / Barfly / Fia Hospitality
Los Angeles, CA
06.2023 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

• Performed opening and closing duties including restocking supplies

  • Delegated daily tasks to team members to optimize group productivity.

Artist Development / Artist Management -

Walk On Water Productions
LA / NYC , California / New York
01.2009 - 05.2021
  • Developed and managed talent of recording artists, songwriters, and music producers.
  • Day-to-day scheduling.
  • Organization of video/photo shoot production.
  • Direction and vocal arrangement of studio and live recording sessions.
  • Networking and correspondence with record label and publishing company executives, press relations, sync licensing houses, and legal representation of artists.
  • Client collaborations include: Universal Music Group, Timbaland, Swizz Beatz, Rihanna, J. Cole, and Mary J. Blige, MTV, Revolt, and many more.

Client Manger / Sales / Executive Concierge -

Vultron Media
New York, New York
06.2019 - 03.2020
  • Acted as a liaison between the customer and cross-functional internal teams.
  • Cultivated relationships with clients to understand their needs and preferences.
  • Managed reservations and bookings for dining, entertainment, and activities.
  • Created itineraries and unique experiences tailored to potential clients' needs and preferences.

Bartender / VIP Cocktail Server -

Club W.
New York, NY
05.2016 - 03.2020
  • Upsold customers from shelf to premium brands to help boost sales.
  • Completed regular bar inventories and daily requisition sheets.
  • Greeted customers and provided excellent customer service.

Bottle Service Waitress / Bartender -

Show Palace Gentlemans Club
Long Island City, NY
12.2014 - 06.2016
  • Upsold menu items, promoting bottle list to bolster sales.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.

Education

Socal Event Staffing INC
Norwalk, CA
10.2013

Bachelor of Arts -

Washington State University
Pullman, WA
05-2009

Skills


  • Engaging Personality
  • Relationship Building
  • Suggestive Selling
  • Outstanding Customer Service
  • Responsible Alcohol Service
  • Food safety knowledge
  • Problem-Solving
  • Community Outreach
  • Data Entry
  • Punctual and Reliable
  • Special events planning

Timeline

Bartender / Server -

Marriott Hotel
11.2024 - Current

Event Manager -

Forté Hospitality
03.2024 - Current

Brand Ambassador -

New Balance / SHEIN / POP MART / Converse
07.2023 - Current

Team Lead / Private Events Bartender -

Julia Valler / Barfly / Fia Hospitality
06.2023 - Current

Client Manger / Sales / Executive Concierge -

Vultron Media
06.2019 - 03.2020

Bartender / VIP Cocktail Server -

Club W.
05.2016 - 03.2020

Bottle Service Waitress / Bartender -

Show Palace Gentlemans Club
12.2014 - 06.2016

Artist Development / Artist Management -

Walk On Water Productions
01.2009 - 05.2021

Socal Event Staffing INC

Bachelor of Arts -

Washington State University
Aerin Reed