Aeris (Valentine) Burt
Lakewood,CO
Summary
Proactive and Adaptable Music Student. Excelled in Customer Service by leveraging strong communication and relationship-building skills. Demonstrated ability to multitask and maintain organization across varied roles; Including Cashier and Babysitter. Quick Learner with a knack for creative problem-solving and a friendly, positive attitude.
Overview
4
4
years of professional experience
Work History
CSR
Pizza Hut
08.2022 - 05.2024
- Answered customer telephone calls promptly
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared multiple orders simultaneously during peak periods.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Accurately operated cash register to process customer payments.
- Coached new workers on store policies, pizza making, and dough preparation.
Babysitter
Family Members
04.2020 - 05.2024
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Monitored children's play activities to verify safety.
- Encouraged children to be understanding and patient with others.
Cashier
Dollar Tree
01.2024 - 04.2024
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Greeted customers entering store.
Education
No Degree - Music Business
University of Denver
Denver, CO05-2028
High School Diploma -
Smoky Hill High School
Aurora, CO12-2023
Skills
- Creative problem solving
- Multitasking and organization
- Music theory knowledge
- Relationship building
- Written and Verbal communication
- Friendly, positive attitude
- Troubleshooting
- Fast learner
- Social media sites
Accomplishments
- Graduated High school early with a GPA of 3.7
Timeline
Cashier
Dollar Tree
01.2024 - 04.2024
CSR
Pizza Hut
08.2022 - 05.2024
Babysitter
Family Members
04.2020 - 05.2024
No Degree - Music Business
University of Denver
High School Diploma -
Smoky Hill High School
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