Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Aeriyel Johnson

Memphis ,TN

Summary

Committed and hardworking Cashier and call representative with 4 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

4
4
years of professional experience

Work History

Cashier

Autozone Park
Memphis , TN
04.2019 - 03.2020
  • Operated cash register for cash, check and credit card transactions.
  • Counted cash in register drawer at beginning and end of shift.
  • Served needs of customers in a very busy environment during baseball and soccer games.
  • Greeted all customers and others that walked passed stand that I operated during games.

Call Representative

Pizza Hut Call Center
Memphis , TN
04.2016 - 11.2018
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Answered average of 30 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Recommended Different deals to customers, thoroughly explaining details.

Education

Memphis Academy of Science & Engineering
1254 Jefferson Ave
05.2018

Skills

  • Product upselling
  • Cleaning and sanitizing
  • Money handling
  • Time management skills
  • Hardworking
  • Cash register operations
  • Friendly demeanor
  • Cleanliness
  • Communication

Timeline

Cashier

Autozone Park
04.2019 - 03.2020

Call Representative

Pizza Hut Call Center
04.2016 - 11.2018

Memphis Academy of Science & Engineering

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Aeriyel Johnson