Coral Lisy
Cashier/customer Service
Robinson,IL
Summary
Friendly Customer Service Cashier with 10 years of experience working in fast food retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with ability to mediate various disputes. Trustworthy and dedicated cashier with 10 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Motivated cashier and stocker. Accomplished various tasks daily, including stocking shelves and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills.. Motivated to learn, grow and excel.
Overview
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Cashier
Caseys General Stores Inc.
Palestine, Illinois
02.2019 - 05.2020
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Prepared and submitted end-of-shift reports using company book.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Assisted customers with locating and choosing merchandise in any store department.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Cashie
Hardees
Robinson, Illinois
08.2017 - 01.2019
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
- Educated customers on promotions to enhance sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Increased sales by offering advice on purchases and promoting additional products.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Counted cash in register drawer at beginning and end of shift.
Education
GED -
Hutsonville High School
Hutsonville Il 05.2009 - 05.2016
Bachelor of Arts - Graphic Arts
Independence University
Salt Lake City, UT 11.2020 - Current
Skills
Refund handling
Product upselling
Payment collection
Product and service sales
Store merchandise stocking
Customer assistance
Cleaning and sanitizing
Multi-tasking ability
Payment processing
Refunds and exchanges
Cash register skills
Purchase assistance
Order taking
Product knowledge
Cash register systems
Bagging and packaging
Coupons and gift cards
Product restocking
Cash Handling
Liquor law compliance
Basic math skills
Cleanliness
Maintaining store appearance
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Timeline
Bachelor of Arts - Graphic Arts
Independence University
11.2020 - Current
Cashier
Caseys General Stores Inc.
02.2019 - 05.2020
Cashie
Hardees
08.2017 - 01.2019
GED -
Hutsonville High School
05.2009 - 05.2016