Aaliyah Rodriquez
San Antonio
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
4
4
years of professional experience
Work History
Cashier
Whatabuger
San Antonio
09.2024 - Current
- Greeted customers promptly and responded to questions.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Used suggestive selling techniques to promote add-on sales.
- Performed other duties as assigned by management.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved customer complaints professionally in accordance with company policy.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Followed company security procedures for handling large sums of money.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Completed day-to-day duties accurately and efficiently.
Cashier
Shipley's Donuts
San Antonio
06.2021 - 02.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built and maintained productive relationships with employees.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered phone calls to assist customers with questions and orders.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
Education
Ischool Virtual Academy
Lewisville, TX05-2025
Skills
- Customer service
- Point of sale operation
- Cash handling
- Product promotion
- Conflict resolution
- Task prioritization
- Receipt handling
- security procedures understanding
- Upselling techniques
- Credit and cash transactions
- Merchandise restocking
- Active listening
- Quick decision making
- Clear communication
- Customer complaint handling
- Adaptability and flexibility
- Product upselling
Timeline
Cashier
Whatabuger
09.2024 - Current
Cashier
Shipley's Donuts
06.2021 - 02.2025
Ischool Virtual Academy