Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Aeyden Key

Glendale,AZ

Summary

Multilingual retail sales professional fluent in English, French, and Spanish, with a proven track record of exceeding revenue goals and delivering standout customer experiences. Skilled in solution selling, upselling, and building lasting client relationships in high-volume environments. Tech-savvy and detail-oriented, with expertise in inventory management, CRM platforms, and conflict resolution to drive brand loyalty and repeat business.

Overview

1
1
year of professional experience

Work History

Logistics Associate

FedEx
Phoenix , AZ
06.2025 - Current
  • Processed and organized over 4,000 packages daily, meeting a 99% accuracy target
  • Supported l collaboration to ensure on-time deliveries and customer satisfaction
  • Operated RF scanners, tracked shipments, and maintained compliance with safety protocols
  • Awarded for speed, reliability, and fast problem-solving

Customer Service Associate

Mcdonalds
Phoenix , AZ
06.2024 - Current
  • Ranked among top associates for upselling premium menu items and add-ons
  • Resolved customer concerns with empathy and efficiency, maintaining a 95% satisfaction rate
  • Trained and mentored 10+ employees, reducing onboarding time by 30%
  • Managed POS transactions with 100% accuracy during peak periods, handling up to $5,000 per shift
  • Built rapport with regular customers, strengthening repeat business and loyalty

Education

High School Diploma -

Heritage Academy Pointe
Phoenix, AZ
05-2025

Skills

  • Consultative & Solution-Based Selling
  • Customer Relationship Management (CRM) Systems
  • Product Knowledge Retention & Demonstration
  • Upselling & Cross-Selling Strategies
  • Point-of-Sale (POS) Transactions & Accuracy
  • Conflict Resolution & Customer Retention
  • Team Leadership & Peer Training
  • Bilingual Communication for Diverse Clientele (English, Spanish, French)

Affiliations

  • Multilingual Student Ambassador – Supported French and Spanish-speaking families during school events
  • Peer Mentorship Program Organizer – Led youth mentorship and community drives
  • Top Performer – FedEx, Peak Season 2025

Accomplishments

  • Led classroom tech setup for school events and presentations
  • McDonald's Employee Of The Month for excellent speed and service
  • Helped troubleshoot POS system errors during McDonald’s rush hours
  • Built rapport with regulars, boosting repeat visits

References

References available upon request.

Timeline

Logistics Associate

FedEx
06.2025 - Current

Customer Service Associate

Mcdonalds
06.2024 - Current

High School Diploma -

Heritage Academy Pointe