Anthony Morris
Spokane,WA
Summary
Seasoned team leader bringing demonstrated safety management and performance optimization skills gained during experience in ever changing settings. Deliver in-depth training and mentoring to help each improve abilities and advance work quality. Dependable, hardworking and level-headed in addressing diverse problems.
Overview
19
19
years of professional experience
Work History
Service Manager
AutoNation Chevrolet Spokane
Spokane , WA
12.2002 - Current
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Guided techs on automotive repair, tool usage and equipment operation.
- Managed efficient teams of up to twenty employees.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Education
Associate of Applied Science - Automotive-Body Technology
Spokane Community College
Spokane, WA05.2002
GED -
University High School
Spokane Valley, WA05.2000
Skills
- Schedule Preparation
- Worker Training
- Decision Making
- Tools and Equipment Maintenance
- Tool and Parts Inventory Oversight
- Accident and Injury Investigation
- Employee Safety Training
- Report Preparation
- Standards Conformance
- Safety Compliance
- Multitasking and Prioritization
- Machinery Operations
- Welding and Brazing
Accomplishments
- Presidents Award While Managing Acura
- Excellence Award while Managing Chevy
Timeline
Service Manager
AutoNation Chevrolet Spokane
12.2002 - Current
Associate of Applied Science - Automotive-Body Technology
Spokane Community College
GED -
University High School