Afia Miles
Brooklyn,NY
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. I build long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
PEAK PHYSICAL THERAPY OF BROOKLYN
Brooklyn, NY
02.2021 - 03.2024
- Provided education to patients about their medications or treatments.
- Managed medical records using an electronic health record system.
- Processed referrals for specialist visits or diagnostic tests.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Maintained a clean work environment by adhering to infection control protocols.
- Prepared patient charts prior to each appointment.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Communicated effectively with other healthcare staff members regarding patient care plans.
Education
Some College (No Degree) - Airport Operation
JetBlue University
Orlando, FL02-2020
High School Diploma -
Convent of Mercy Academy Alpha
Kingston, Jamaica 07-2009
Skills
- EMR Software
- Phone and Email Etiquette
- Multitasking and Organization
- Insurance Verification
- Appointment Scheduling
- Patient Registration
- Patient Referrals
- Understanding of medical terminology
- Bookkeeping
- Patient Charting
- Patient Scheduling
Certification
Airport Operations Training - 2020
International Shipping Training - 2016
References
References available upon request.
Timeline
Medical Office Assistant
PEAK PHYSICAL THERAPY OF BROOKLYN
02.2021 - 03.2024
Some College (No Degree) - Airport Operation
JetBlue University
High School Diploma -
Convent of Mercy Academy Alpha
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