Anthony Marguriet
PCI Specialist
North Versailles,United States
Summary
Dynamic IT professional with extensive experience at HUB Parking Technology USA, excelling in software diagnosis and customer service. Proven track record in developing incident response plans and enhancing network security. Adept at Microsoft SQL and committed to delivering exceptional end-user support, ensuring seamless operations and robust data integrity.
Overview
10
10
years of professional experience
2
2
Certification
Work History
PCI Specialist
HUB Parking Technology USA
Warrendale, Pennsylvania
07.2023 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Troubleshot hardware and software to determine and rectify network problems.
- Logged, resolved and escalated on-site and off-site issues.
- Provided faculty and staff with security software and network configuration support.
- Designed and evaluated WAN and LAN connectivity technologies.
- Developed incident response plans for potential cybersecurity threats.
- Collaborated with IT teams to integrate security measures into new projects.
- Installed anti-virus software, firewalls and other related systems to protect data integrity.
- Performed regular audits of user accounts, access rights and privileges.
- Developed strategies for mitigating risk associated with various threats such as malware or phishing attacks.
IT Networking Associate
Data Consulting Solutions
04.2023 - Current
- Participated in development meetings for high-value customers and business operations updates.
- Created an HR Database using SQL Server 2019 per Project Managers Guidance
- Designed VMware and Horizon infrastructures according to project specifications.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Provided 1st, 2nd, and 3rd level technical support and troubleshooting to internal and external clients using remote tools.
- Designed and implemented system security using Sophos XG2300 Firewall and data assurance.
- Worked with Project Manager to create a Microsoft Access Database that is connected to a 3PAR System which logs all information required to completed our daily observations or support
IT Specialist
Data Consulting Solutions
01.2023 - 04.2023
- Patiently walked individuals through basic troubleshooting tasks.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Monitored systems in operation and quickly troubleshot errors.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Maintained servers and systems to keep networks fully operational during peak periods.
IT Help Desk Technician
Murtech Consulting
07.2022 - 12.2022
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Patiently walked individuals through basic troubleshooting tasks.
- Provided basic end-user troubleshooting and desktop support.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Teamster / Logistic Coordinator
Great Arrow Builders LLC
10.2019 - 07.2022
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Reported customer feedback to management.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Teamster / Technician
Great Arrow Builders
02.2019 - 10.2019
- Executed diagnostics, troubleshooting and evaluations on PTT.
- Completed job reports and logs immediately following service calls.
- Set up and performed test activities.
- Determined maintenance requirements and assigned repairs to qualified employees.
- Kept work consistently compliant with Bechtel standards.
Forklift Operator
Siege Management Group
06.2018 - 02.2019
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Communicated with floor managers to determine merchandise placement.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Sales Team Lead
Siege Management Group
04.2018 - 05.2018
- Educated clients on production and benefit protocols through in-depth training procedures.
- Monitored sales team performance and provided constructive feedback.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Trained, coached and mentored new sales associates for maximum performance.
Education
Associate of Science - Network and System Administration
Pittsburgh Technical College
Oakdale, PA07.2018
Networking 1,2,3,4 - Network And Security
Forbes Road Career And Technology Center
Monroeville, PA03.2015
Skills
- Software diagnosis
- Customer service expertise
- Hardware upgrades
- Microsoft Access knowledge
- Computer programming
- Disaster recovery operations
- Cloud implementation
- Project support
- Reading comprehension
- End user guide creation
- Microsoft SQL knowledge
- End user support
Certification
Forklift Safety Inspector
Timeline
PCI Specialist
HUB Parking Technology USA
07.2023 - Current
IT Networking Associate
Data Consulting Solutions
04.2023 - Current
IT Specialist
Data Consulting Solutions
01.2023 - 04.2023
IT Help Desk Technician
Murtech Consulting
07.2022 - 12.2022
Teamster / Logistic Coordinator
Great Arrow Builders LLC
10.2019 - 07.2022
Teamster / Technician
Great Arrow Builders
02.2019 - 10.2019
Forklift Operator
Siege Management Group
06.2018 - 02.2019
Sales Team Lead
Siege Management Group
04.2018 - 05.2018
Associate of Science - Network and System Administration
Pittsburgh Technical College
Networking 1,2,3,4 - Network And Security
Forbes Road Career And Technology Center
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