Africa JonesWilliams
Fresno,CA
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
14
14
years of professional experience
Work History
Customer Service Cashier
Walmart Neighborhood Market
03.2013 - 10.2014
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Cashier
Food "4" Less
05.2000 - 04.2002
- Processed customer orders and accurately handled payment transactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
Nursing
Fresno Adult School
Fresno, CA09-2007
GED -
Fresno Adult School
Fresno, CA04-1992
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
- Customer Complaint Resolution
- Cash Management
- Product Knowledge
- Customer Focus
Timeline
Customer Service Cashier
Walmart Neighborhood Market
03.2013 - 10.2014
Customer Service Cashier
Food "4" Less
05.2000 - 04.2002
Nursing
Fresno Adult School
GED -
Fresno Adult School