Afrika Hendley
Realtor ®
Orlando,FL
Summary
I unconditionally love the real estate industry. I say unconditionally because no matter the condition, good or bad I have a deep passion for the industry.
My background is in property management. I have 14 years of customer service experience, 8 years of marketing and advertising experience, and 5 years of property management/ real estate experience. Through this experience I’ve learned how to ensure the customers needs are met, to develop top notch marketing/advertising strategies and the real estate industry is constantly evolving so it is imperative to stay ahead of the game.
In the past year working with Keller Williams I’ve sold over a million dollars worth of real estate. I’ve helped over 10 families buy or sell a home and recently began mentoring new agents that join our brokerage.
In my personal life I enjoy spending time with my family and fur babies. I enjoy meditation, spending time in nature and volunteering with local organizations.
What sets me apart from other agents? I give off an energy that is unmatched. I believe in being kind, fair, diligent, assertive, adaptable and resilient. I really love my clients and I promise to provide selfless service, 100% transparency, and to ensure all my clients needs are met.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Realtor®
Keller Williams Realty At The Parks
Orlando, FL
11.2020 - Current
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Prepared purchase agreements and disclosures and used to complete paperwork.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Monitored territory and capitalized on potential sales opportunities by contacting owners and setting up meetings.
- Coordinated leads management with Command CRM software to improve efficiency with prioritized prospects.
- Increased customer service success rates by quickly resolving issues.
Leasing Professional
Greystar Management Services
Orlando, FL
08.2021 - 08.2022
- Marketed property to local businesses through collateral, emails and phone calls.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Verified tenant incomes and other information before accepting lease applications.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
Leasing Professional
Columbia Residential
Orlando, FL
01.2018 - 01.2020
- Marketed property to local businesses through collateral, emails and phone calls.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Verified tenant incomes and other information before accepting lease applications.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Kept meticulous records of correspondence between management and tenants.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Distributed and followed up on tenant renewal notices.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Education
Associate of Arts -
Florida State University
Tallahassee, FL 07.2010 - 07.2014
Skills
Innovative marketing strategist
undefinedCertification
Licensed Real Estate Agent
Timeline
Leasing Professional
Greystar Management Services
08.2021 - 08.2022
Realtor®
Keller Williams Realty At The Parks
11.2020 - Current
Leasing Professional
Columbia Residential
01.2018 - 01.2020
Associate of Arts -
Florida State University
07.2010 - 07.2014
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