Afrika Johnson
Charlotte,NC
Summary
Dedicated and detail-oriented licensed esthetician with 4 years of experience in skincare treatments, lash applications, and retail sales. Proficient in a range of esthetic treatments and knowledgeable about the latest skincare products and technologies. Possesses excellent communication skills and a strong commitment to customer satisfaction.
Overview
3
3
years of professional experience
3
3
License
Work History
Licensed Esthetician
Hand & Stone Massage and Facial Spa
Charlotte, NC
03.2024 - 06.2025
- Performed a wide range of esthetic treatments including facials, Chemical peels, LED, Dermal infusions, NuFACE, BT Micro, Cryo therapy, Microdermabrasion, and Waxing.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Educated patients on treatment options.
- Improved clientele retention with exceptional customer service and follow-up care.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
- Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Educated guests on current promotions, events and services within store or salon.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
- Explained benefits of skin care products to clients.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
Certified Lash Technician
Amazing Lash Studio
Charlotte, NC
06.2023 - 02.2024
- Perform lash application on clients.
- Lash mapping, lash health, retail, rebooking.
- Consulted with clients to determine their desired lash style and length, providing recommendations based on their eye shape and personal preferences
- Adhered to strict hygiene standards by properly sanitizing tools and equipment before each client appointment
- Educated clients on proper aftercare techniques to maintain the longevity of their lash extensions, resulting in longer-lasting results
- Successfully applied over 10 full sets of eyelash extensions per week for new clients
- Increased repeat business by 70% through exceptional customer service delivery
- Improved appointment booking efficiency with effective time management and organization skills.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
- Received consistently positive reviews from clients due to attention to detail, personalized care approach, and outstanding results achieved .
- Provided exceptional aftercare instructions to clients for prolonged lash health and retention between appointments.
- Increased efficiency in application times without compromising quality through continuous practice and skill refinement.
- Expanded salon offerings by staying current on industry trends, attending trainings, and obtaining certifications in new techniques and products.
- Used social media platforms to promote salon and services.
- Demonstrated thorough knowledge of all salon products and services.
- Educated clients on proper at-home maintenance for extended wear of their lash extensions or other treatments performed.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
Licensed Esthetician
Massage Envy
Rock Hill, SC
05.2022 - 08.2023
- Performed skincare evaluations on clients to ensure they receive the most effective skincare treatment to address their concerns.
- Performed a wide range of esthetic treatments including Exceptional facials, Glycolic facials, Chemical peels, High Frequency, Microdermabrasion, Dermalplaning, Diamond tip dermal infusions, and waxing.
- Stayed up-to-date with the latest trends in skincare products, like (Obagi medical, PCA Skincare and Jan Marini) techniques, and technologies through continuous education
- Assisted in retail sales by recommending appropriate skincare products based on client needs and goals
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
- Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
- Educated guests on current promotions, events and services within store or salon.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Explained benefits of skin care products to clients.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
Education
Kenneth Shuler in Cosmetology - undefined
Kenneth Shuler School of Cosmetology
02.2022
Skills
- Retail Sales
- Sugaring
- Merchandising
- Eyelash Extensions
- Microneedling
- Makeup Application
- Communication Skills
- Dermabrasion
- Upselling
- Body Waxing
- Product Demos
- HydraFacials
- Product recommendation expertise
- Oxygen infusion therapy
- Eyebrow and lash tinting
- Social media marketing
- Dermaplaning proficiency
- Chemical peel proficiency
- Extractions expertise
- High-frequency treatments
- Proficient in eyebrow and lash tinting
- Client consultation
- Superior attention to detail
- Multitasking and organization
- LED light therapy
- Sanitation and sterilization
- Sensitive skin care
- Advanced facial techniques
- Eyelash extension application
Certification
- Med tech
- Certified Notary Public
- NC Licensed Esthetician
- SC Esthetician License
Awards
Top esthetician in PCA SKINCARE sales, 2022-09-01, Voted top esthetician for PCA skincare retail sales.
Timeline
Licensed Esthetician
Hand & Stone Massage and Facial Spa
03.2024 - 06.2025
Certified Lash Technician
Amazing Lash Studio
06.2023 - 02.2024
Licensed Esthetician
Massage Envy
05.2022 - 08.2023
Kenneth Shuler in Cosmetology - undefined
Kenneth Shuler School of Cosmetology
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