Monica Alvarez
Fontana,CA
Summary
Proven Licensed Esthetician with a track record of enhancing client satisfaction and increasing sales, notably at Lash Effect Studio. Expert in lash extension techniques and facial treatments, coupled with strong communication and upselling skills. Excelled in team environments, boosting appointment efficiency and product sales through strategic analysis and customer engagement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Licensed Esthetician
Lash Effect
04.2022 - Current
- Stayed current on latest and diverse types of lash extensions and different application processes.
- Kept workspace clean, organized and well-stocked for up coming guest
- Educated clients on how to clean and maintain lash extensions.
- Consulted with clients to understand desired look and discuss available lash options.
- Improved appointment booking efficiency with effective time management and organization skills.
- Discussed procedures and treatment options with clients. Provided specialized facials, various skin concerns.
Licensed Esthetician
Amazing Lash Studio
03.2020 - 04.2022
- Used advanced tools and techniques to create beautiful, custom lash looks
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Recommended retail products for at-home use.
- Performed waxing application, and gentle exfoliation to improve overall skin condition.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Receptionist
Massage Envy
06.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Makeup Consultant
Sephora
08.2014 - 06.2019
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Stayed up-to-date with current beauty trends and new product launches, offering knowledgeable advice to clients.
- Conducted regular analysis of sales figures to identify trends and areas for improvement, adjusting strategies accordingly.
- Increased sales through effective upselling of makeup products and services.
- Organized promotional events to showcase new product arrivals, driving increased foot traffic to the store location.
Education
Esthetician License -
Marinello School of Beauty
Ontario, CA08.2013
Skills
- Strong Communication Skills
- Appointment Scheduling
- Sales and upselling abilities
- Team player attitude
- Retail Sales
- Facial Masks
- Excellent team player
- Sales background
Timeline
Licensed Esthetician
Lash Effect
04.2022 - Current
Licensed Esthetician
Amazing Lash Studio
03.2020 - 04.2022
Receptionist
Massage Envy
06.2019 - 03.2020
Makeup Consultant
Sephora
08.2014 - 06.2019
Esthetician License -
Marinello School of Beauty