JEANICE ESCARMENT
Miami
Summary
Dynamic professional with extensive experience as a Transportation Security Officer at TSA, excelling in threat detection and regulatory compliance. Proven leadership in enhancing operational efficiency and fostering team collaboration. Recognized for resolving passenger concerns effectively while maintaining high security standards and ensuring a safe environment. Proficient in report writing and Microsoft Office Suite.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
Miami
09.2024 - Current
- Conduct passenger, baggage, and property screening in accordance with TSA policies, procedures, and federal security regulations.
- Assist newly hired Transportation Security Officers by providing guidance on screening procedures, operational expectations, and checkpoint workflows.
- Support checkpoint operations by coordinating with officers and supervisors to maintain security effectiveness and passenger throughput.
- Assume leadership responsibilities during operational periods by assisting with floor management and checkpoint coordination.
- Resolve passenger concerns professionally while ensuring compliance with TSA security requirements.
- Monitor restricted access areas and identify potential security threats through continuous situational awareness.
- Coordinate employee engagement initiatives and checkpoint-wide recognition events to promote teamwork, morale, and workplace culture.
- Collaborate with management and team members to achieve operational goals while maintaining high security standards.
- Miami International Airport (MIA)
Store Manager
Princuss Shop
Miami
09.2021 - Current
- Supervise daily store operations, staff performance, inventory management, and customer service activities.
- Train, mentor, and support employees to improve productivity and operational effectiveness.
- Develop promotional strategies and sales initiatives to achieve business objectives.
- Monitor inventory levels, coordinate purchasing activities, and maintain supplier relationships.
- Resolve customer concerns while ensuring compliance with company policies and standards.
Government Security Officer
Allied Universal
Miami
09.2023 - 06.2024
- Maintained security operations through access control, monitoring, and incident response activities.
- Conducted patrols and inspections to identify security concerns and ensure facility safety.
- Prepared written reports documenting incidents, violations, and unusual occurrences.
- Assisted visitors and employees while enforcing security procedures and access requirements.
- Responded appropriately to emergencies and security-related incidents.
Education
Bachelor of Science - Criminal Justice
Florida International University
Miami, FL07.2024
Associate of Science - Criminal Justice
Miami Dade College
Miami, FL04.2022
Skills
- Leadership and team support
- Regulatory compliance
- Threat detection
- Incident response
- Passenger relations
- Conflict resolution
- Team collaboration
- Operational efficiency
- Report writing
- Microsoft Office Suite
Languages
English
Full Professional
Creole
Professional
Timeline
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
09.2024 - Current
Government Security Officer
Allied Universal
09.2023 - 06.2024
Store Manager
Princuss Shop
09.2021 - Current
Bachelor of Science - Criminal Justice
Florida International University
Associate of Science - Criminal Justice
Miami Dade College