Summary
Overview
Work History
Education
Skills
Languages
Timeline
Languages
Skills Abilities
Current Job Title
Languages
Generic

Agita Dragolli

Brooklyn,NY

Summary

Banking professional with comprehensive expertise in financial services and client management. Focused on collaborative team efforts and adaptive to dynamic work environments.

Excellent communication skills and fluently speaks several languages including English, Spanish, Italian, and Albanian.

Overview

15
15
years of professional experience

Work History

Universal Banker

Ridgewood Savings Bank
02.2025 - Current
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Collaborated with team members to achieve branch performance.
  • Balanced teller drawers and ATM cash.
  • Executed wire transfers, stop payments and account transfers.
  • Educated customers on online banking and mobile banking applications.
  • Cross-sold credit cards, loans and other bank products.


Financial Services Associate

Flagstar Bank, FSB
12.2022 - 09.2024


  • Opened accounts for new and existing customers and assisted customers in completing application forms.
  • Provided financial reports and interpreted financial information to managerial staff while recommending further courses of action.
  • Prepared vouchers, invoices, checks, account statements, reports and other records and reviewed paperwork for accuracy.
  • Collaborated with team members to develop new financial products and services, enhancing the firm''s offerings.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Provided excellent customer service, addressing concerns promptly and proactively anticipating client needs.

Bookkeeping and Closing Manager

Scaturro Supermarkets & Sons
08.2010 - 03.2020


  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Assisted in recruiting, hiring and training of team members.

Education

BBA - Business Administration And Management

University of Tirana
05.2007

Skills

  • Branch operations
  • Cash handling proficiency
  • Electronic funds transfer
  • Wire transfers
  • Financial advising
  • Payment processing
  • Check processing
  • Customer service
  • Teller experience
  • Account openings
  • Developing customer relationships
  • Team collaboration
  • Cross-selling expertise
  • Meeting sales goals

Languages

English
Native or Bilingual

Timeline

Universal Banker

Ridgewood Savings Bank
02.2025 - Current

Financial Services Associate

Flagstar Bank, FSB
12.2022 - 09.2024

Bookkeeping and Closing Manager

Scaturro Supermarkets & Sons
08.2010 - 03.2020

BBA - Business Administration And Management

University of Tirana

Languages

  • Albanian
  • English
  • Italian
  • Spanish

Skills Abilities


Financial Analysis and Planning

Billing and Invoicing

Payment Processing

Client Relationship Building

Banking Services

Strong Speaker and Presenter


Current Job Title

Title: Universal Banker

Languages

English, Albanian, Italian, Spanish

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