Agne Misiunaite
Justice,IL
Summary
Dynamic Medical Assistant with extensive experience at Delta Pain Consultants SC, excelling in patient care and communication. Proven ability to enhance patient satisfaction through effective appointment management and insurance verification. Skilled in EMR/EHR systems and laboratory procedures, fostering trust and collaboration in a fast-paced healthcare environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Delta Pain Consultants SC
06.2023 - Current
- Directed patients to exam rooms, fielded questions, setting up for injections and Ketamine infusions.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Experience related to workers' compensation patients.
- Maintained thorough knowledge of insurance plan requirements, facilitating accurate and timely completion of authorization forms.
- Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
Dialysis Technician
DaVita
01.2020 - 04.2022
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
- Facilitated strong communication channels between patients, families, and healthcare providers for optimal collaborative care efforts.
- Perform evaluation and cannulation of patient's vascular access and monitor vitals during dialysis treatment, report any unusual findings to RN promptly.
Customer Service Cashier
Oak Mill Bakery
09.2017 - 01.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Answered product questions using knowledge of sales and store promotions.
- Handle opening and closing procedures.
Education
Certification - Dialysis Technician
Moraine Valley Community College
Palos Hills, IL08-2019
Associate of Applied Science - Radiologic Technology
Malcom X College
Chicago, IL05-2011
Skills
- HIPAA compliance
- Patient scheduling
- Patient care
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Procedure assistance
- Specimens collection and processing
Certification
- Certified Clinical Hemodialysis Technician
- Prior IEMA License
- Prior ARRT Certification
Languages
Lithuanian
Limited Working
Timeline
Medical Assistant
Delta Pain Consultants SC
06.2023 - Current
Dialysis Technician
DaVita
01.2020 - 04.2022
Customer Service Cashier
Oak Mill Bakery
09.2017 - 01.2020
Certification - Dialysis Technician
Moraine Valley Community College
Associate of Applied Science - Radiologic Technology
Malcom X College
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