Agnes Bond

Pharmacy Manager

Walgreen's Pharmacy

04.2025 - Current

Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Trained pharmacy interns and newly hired pharmacy technicians.
Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Provided medication therapy management to patients using Outcomes and Mirixa.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Educated patients about possible drug interactions and gave special administration instructions.
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.

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